Not having a documented email marketing strategy
Why it matters
Having a documented email marketing strategy is essential for consistent, effective, and measurable campaigns. A clear strategy outlines your goals, target audience, content plan, segmentation, sending frequency, and key performance indicators. Without documentation, efforts become fragmented and reactive, making it difficult to optimize and scale your email marketing successfully.
What goes wrong without it
When you lack a documented strategy, your email marketing often suffers from inconsistent messaging, poorly timed campaigns, and unclear objectives. This leads to lower open rates, decreased engagement, and higher unsubscribe rates. Additionally, without a structured plan, teams may duplicate efforts or miss critical touchpoints, resulting in wasted resources and missed revenue opportunities.
What to do instead
Develop and document a comprehensive email marketing strategy
- Define your email marketing goals, whether it is lead generation, customer retention, or brand awareness.
- Identify and segment your target audience to tailor messages effectively.
- Plan your content calendar, including promotional, educational, and transactional emails.
Use your documented strategy to guide execution and optimization
- Establish sending frequency and timing that aligns with audience preferences.
- Set clear KPIs and regularly review analytics to measure performance.
- Iterate and adjust your strategy based on data and feedback to improve results continuously.
Bottom line
Not having a documented email marketing strategy undermines your ability to deliver consistent and impactful campaigns. By creating and following a clear, detailed plan, you increase efficiency, engagement, and overall email marketing success.

